Thursday, February 28, 2008

java.lang.Exception: Exception in sending Request :: null

When accessing Enterprise Manager DB Control Console a couple of error messages display, right after providing the sys credentials, the console appears with a down arrow and at the header it says:

java.lang.Exception: Exception in sending Request :: null

If you try to move to another tab, such as the performance tab, it asks for credentials and responses:

Io exception: Unknown host specified

These are symptoms of a not properly configured Agent Time Zone.

Troubleshooting Agent Time Zone
This case happened to me on a Windows XP Professional in Mexican Spanish after a timezone change. I notice a similar error shows up on databases affected by the automatic time zone changes after synchronization with the, which recently has included two time zones for Mexico - one named old and the other named new-

0. Consider these files when performing the troubleshooting phase:

1. Stop the console
\bin\emctl stop dbconsole

2. Backup the file located at ORACLE_HOME/hostname_SID/sysman/config/

3. Edit the file and look for the agentTZRegion (generally appears at the end of the file)

At the file, located at the ORACLE_HOME/hostname_instanceName/sysman/config

change the value

agentTZRegion=GMT To agentTZRegion=America/Mexico_City

Evidently, this is for the particular case of Mexico City, but similar issues could apply to other time zones.
For other timezones affected, such as the one corresponding to Egypt, change the value of this parameter from GMT+2 to Egypt which is included in the supportedtzs.lst file.
So the parameter will be agentTZRegion=Egypt

4. When agent is unable to find a proper time zone it will adopt GMT, so it could be the value registered so far. Change this value by the value corresponding to the OS time zone, this time zone should be one listed at the ORACLE_HOME/sysman/admin/nsupportedtzs.lst file.

5. Execute this command
emctl resetTZ agent
emctl config agent getTZ

After issuing the resetTZ command a similar issue like this one may appear:
To complete this process, you must either:

connect to the database served by this DBConsole as user 'sysman', and execute:

SQL> exec mgmt_target.set_agent_tzrgn('','America/Mexico_City')

-- or --

connect to the database served by this DBConsole as user 'sys', and execute:

SQL> alter session set current_schema = SYSMAN;
SQL> exec mgmt_target.set_agent_tzrgn('','America/Mexico_City')

In order for these commands to be successful, you are required the agent to have registered some values at the EM repository. Check this query, there should be similar information displayed when connected as sysman:
SQL> select target_name, target_type from mgmt_targets;

------------------------------------ host oracle_database oracle_emd
Management Services and Repository oracle_emrep oracle_listener

6. The previous command will ask to perform some actions at the sysman repository level. Execute the reset at the repository level by:
SQL> alter session set current_schema = SYSMAN;

SQL> exec mgmt_target.set_agent_tzrgn('hostname:3938','TimeZone');

This command should be successful, otherwise it could be because the agent hasn't ever started and it has never registered, even with the wrong TZ at the repository.

In order for you to verify this has ever run and the agent is properly registered, issue this query as sysman:

SQL> select target_name, target_type from mgmt_targets;
The target with the default port 3938 is the target we are looking for.

The target related to the port 3938 should be listed. Otherwise try to start the agent so it can register this target. If agent is not starting, please veriy at the logs what could be a reason that prevents agent from starting. Most of the times it is because of a wrong specified

6. Try to login to the dbconsole and check if the error still exists.

7. Now start the EM Console, the problem should be fixed by now.

The value of the time zone is a valid value listed at ORACLE_HOME/sysman/admin/nsupportedtzs.lst Make sure the time zone matches that of the host computer.

if when executing the emdctl command an error related to java appears, it is because the right java version is not being invoked. Make sure the path environment variable properly includes the jdk environment provided at the same Oracle Home where the database is related to.



Problem: Startup Agent: ORA-20233: Invalid agent name when running mgmt_target.set_agent_tzrgn procedure in repository
Doc ID: Note:388280.1 --> This note has particularly helped me to solve my particular issue.

Problem: Startup Agent: EM Agent will not start due to Timezone mismatch (Daylight Savings changes for Australia)
Doc ID: Note:362888.1 --> some useful ideas were taken from this note

Problem: Startup Agent: Agent Fails to Start due to Incorrect Timezone File Used as Pointed by ORA_TZFILE
Doc ID: Note:409121.1

Problem: Startup Agent: ORA-20233: Invalid agent name when running mgmt_target.set_agent_tzrgn procedure in repository
Doc ID: Note:388280.1

Saturday, February 09, 2008

Enable Automatic logon on Windows 2003

Verbatim from the Microsoft Article Id. 324737

Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To use Registry Editor (Regedt32.exe) to turn on automatic logon, follow these steps:
1.Click Start, and then click Run.
2.In the Open box, type Regedt32.exe, and then press ENTER.
3.Locate the following subkey in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
4.Double-click the DefaultUserName entry, type your user name, and then click OK.
5.Double-click the DefaultPassword entry, type your password, and then click OK.NOTE: If the DefaultPassword value does not exist, it must be added. To add the value, follow these steps:
a. On the Edit menu, click New, and then point to String Value.
b. Type DefaultPassword, and then press ENTER.
c. Double-click DefaultPassword.
d. In the Edit String dialog, type your password and then click OK.
NOTE: If no DefaultPassword string is specified, Windows automatically changes the value of the AutoAdminLogon key from 1 (true) to 0 (false), disabling the AutoAdminLogon feature.
6.On the Edit menu, click New, and then point to String Value.
7.Type AutoAdminLogon, and then press ENTER.
8.Double-click AutoAdminLogon.
9.In the Edit String dialog box, type 1 and then click OK.
10.Quit Registry Editor.
11.Click Start, click Shutdown, and then type a reason in the Comment text box.
12.Click OK to turn off your computer.
13.Restart your computer. You can now log on automatically.

To bypass the AutoAdminLogon process and to log on as a different user, hold down the SHIFT key after you log off or after Windows restarts.

Registry change will not work if the “Logon Banner” is defined on the server either by a Group Policy object (GPO) or by a local policy. When policy is changed to not impact server, the feature works as expected.

An interactive console logon that has a different user on the server changes the DefaultUserName registry entry as the last logged on user indicator. AutoAdminLogon relies on the DefaultUserName entry to match the user and the password. Therefore, AutoAdminLogon may fail. You may configure a shutdown script to set the correct DefaultUserName entry for AutoAdminLogonAs. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
119364 ( AutoAdminLogon loses DefaultUserName

Tuesday, February 05, 2008

Issues Installing Patchset on Windows XP

When attempting to install the Patchset upgrade OUI complainted about a msvcr71.dll file in use. All Oracle services were shutdown, as directed by the Installation Guide. So this file shouldn't be in use by any Oracle executable. So where the culprit is? I found it by means of the Process Explorer, this is an utility that can be downloaded from the microsoft site, by navigating through the url:, the Microsoft Technet site can be reache, a couple of clicks and you're done, you can download it. A useful tool is the ListDLL too.

I found a svchost.exe process grabbing the msvcr71.dll file, I just killed it and the Installation process just went on to the end. I should point out that killing an OS process is a very serious matter, don't kill it unless you are absolutely sure what you are killing. DLL's shouldn't be locked by third party processes, so Oracle can just smoothly perform the upgrade. By means of the graphical tool previously mentioned I managed to know which process was locking the DLL.

Side Note, msvcr71.dll: is a module containing standard C library functions such asprintf, memcpy, and cos. It is a part of the Microsoft C RuntimeLibrary.