Error in Agent trying to install Grid Control

An error showed when I tried to install Oracle Grid Control 1o.2.0 on a Windows 2003 SE x32. The error was pretty much the same as the error shown with the regular Enterprise Manager Console on this platform, it has to do with the time zone issue I have already reported some time ago in this blog.

Sometimes because of the timeout involved during the installation process, it may happen that after a second attempt the Agent can be installed, afterwards then take a look at the log files, there may be some major issue that requires special attention.

I took a look at the \log directory and looked for the emdctl.trc file, there I found the following lines:

2010-02-19 15:30:52 Thread-1744 ERROR main: nmectla_agentctl: Error connecting to https://tango.oracle.com:3872/emd/main/. Returning status code 1
2010-02-19 15:30:53 Thread-2872 ERROR main: nmectl.c: nmectl_validateTZRegion, agentTZoffset =-360,and testTZoffset for GMT:0 do not match
2010-02-19 15:30:54 Thread-2872 ERROR main: nmectl.c: nmectl_validateTZRegion, agentTZoffset =-360,and testTZoffset for GMT:0 do not match
2010-02-19 15:49:34 Thread-2552 ERROR main: nmectla_agentctl: Error connecting to https://tango.oracle.com:3872/emd/main/. Returning status code 1
2010-02-19 15:49:44 Thread-2660 WARN http: snmehl_connect: connect failed to (tango.oracle.com:3872): No connection could be made because the target machine actively refused it. (error = 10061)


By the way, tango.oracle.com is a fictitious server and does not have anything to do with Oracle corp.

At the log file a particular error came to may attention, the TZ Error. This one has to do with the time zone changes that took place some time back. I will apply the latest patchset on top of it, so I am not too much concerned about fixing it at the time, but since I want to have a 'clean' install I worked around this by commenting the line found at the \config\emd.properties file (a routine backup is highly advisable) and commented the last line. I changed the time zone in the windows machine and by the time the assistant is re-run it takes the right Time Zone.

emd.properties

###HRM: agentTZRegion=GMT
agentTZRegion=America/Chicago

That's it, my installation took place and I can proceed with the next tasks.